A. O. Smith, State and American water heater age by serial number

Reviewed 9 primary sourcesSee sources

A. O. Smith’s service guides say the first four digits of the serial number are the year and the week the water heater was built. A government recall notice confirms the same reading for A. O. Smith’s other brands.

Covers: A. O. Smith water heaters with all-number serials, and the State, American, Reliance and U.S. Craftmaster brands A. O. Smith also makes. Older letter-coded serials aren’t covered.

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Where to find the serial number

Date formats A. O. Smith documents

Year + weekall-number serials; start date not stated
A. O. Smith doesn’t say when this layout began. Its example is a 2010s serial, so we read the first two digits as 20YY; a serial made before 2000 in another layout would be misread.[1]

What A. O. Smith says

Worked examples

What the serial can’t tell you

Recalls on record

The U.S. Consumer Product Safety Commission lists these recalls naming A. O. Smith equipment. Check the recall notice itself for the exact models and serial ranges.

Ask A. O. Smith

Sources

Facts on this page are restated in our own words from the manufacturer and government documents below. Formats and codes change between product lines, so check the document for your exact model.

  1. Service and Warranty Guide for Contracted Service Providers (July 2024)A. O. Smith Corporation · PDF page 9, 'How to Read the Serial Number - Serial Number Matrix & Warranty Verification'; same page 'Limited Warranties' · retrieved
  2. Service and Warranty Guide for Contracted Service Providers (December 2018)A. O. Smith Corporation · Page 10, 'How to read the Serial Number'; brand phone list on pages 10-11 · retrieved
  3. A. O. Smith Recalls Ultra-Low NOx Water Heaters Due to Fire Hazard (recall 19029, 2018-11-08)U.S. Consumer Product Safety Commission · 19029 · Recall description (serial numbers and brands) · retrieved
  4. Support (Product QR code section)A. O. Smith Corporation · '1. Find The Rating Plate' QR code steps (requested product-qr-code.html redirected here) · retrieved
  5. Warranty VerificationState Water Heaters (A. O. Smith) · Warranty check intro · retrieved
  6. Warranty VerificationAmerican Water Heaters (A. O. Smith) · Warranty check intro · retrieved
  7. Residential Electric Warranty (ProLine XE heat pump models)American Water Heater Company · 100350302 · Warranty start paragraph; contact block · retrieved
  8. When to Repair or Replace Your Water HeaterA. O. Smith Corporation · Life expectancy paragraph; nameplate paragraph · retrieved
  9. CPSC Recall Retrieval Web Service: recalls with product name “water heater”U.S. Consumer Product Safety Commission · Recall records (number, date, title) returned for the product name “water heater” · retrieved

Primary publishers: A. O. Smith Corporation, U.S. Consumer Product Safety Commission, State Water Heaters (A. O. Smith), American Water Heaters (A. O. Smith), American Water Heater Company. Spotted an error? Email the address in the footer with the model and the document you are using.